Insurance and Safety Commitments at Man with Van Catford

At Man with Van Catford, we understand that trusting a removal company with your possessions is a major decision. That is why we put insurance and safety at the heart of every move we carry out. From comprehensive public liability insurance to rigorous staff training, use of personal protective equipment and structured risk assessments, our approach is designed to protect you, your property and our team at every stage of the job.

Insured Removal Company for Peace of Mind

Choosing an insured removal company means you can feel more confident about your move. Man with Van Catford operates with appropriate insurance cover for the nature of our work, so that our services are not only efficient and reliable, but also backed by robust protection.

Before each job, we confirm that the required insurance policies are in place for the services being provided. We aim to give you clarity on what is covered, how we work to prevent incidents and what steps we take if something unexpected does occur. Our goal is to combine practical care with structured protection so your move is as secure as it is straightforward.

Public Liability Insurance Protection

Public liability insurance is a key part of our safety and protection measures. This cover is designed to offer protection in the event of accidental damage to third party property or accidental injury to third parties arising from our work. While we always work carefully and methodically, we recognise that removals can involve tight spaces, heavy items and complex environments. Public liability cover is in place as an added layer of security.

Our team members are instructed on how public liability insurance relates to their daily work. They are trained to follow clear procedures for reporting any incidents, however minor, so that they can be documented accurately and handled in line with our responsibilities. This structured approach helps protect our customers, their property and members of the public who may be nearby while we are operating.

Staff Training and Competence

Safe removals depend on the skills and awareness of the people carrying out the work. At Man with Van Catford, our staff receive ongoing training focused on safe handling techniques, correct loading and unloading methods and awareness of potential risks on site. This training is designed to reduce the chance of injury or damage, and to support a professional and efficient service.

New team members are introduced to our safety procedures from day one. They receive guidance on manual handling best practice, such as lifting with the legs rather than the back, working in teams for heavy or awkward items and using appropriate equipment like dollies and straps. More experienced staff are regularly refreshed on these standards to keep safe habits at the forefront of every job.

We also place emphasis on communication skills. Staff are trained to speak openly with customers about access issues, fragile items and any concerns they may have. By encouraging this dialogue, we identify potential hazards early and agree the safest way to complete the work.

Personal Protective Equipment on Every Job

Personal protective equipment, often known as PPE, is a simple but essential part of our safety strategy. Our team uses appropriate PPE for the tasks involved, which may include safety gloves, high visibility clothing, protective footwear and other items depending on the circumstances of the job.

The use of PPE helps reduce the risk of injuries such as cuts, impacts from dropped items and slips on uneven or wet surfaces. We ensure that equipment is in good condition and that staff understand when and how to use it. Wearing the right gear also helps our team move confidently and efficiently, which in turn reduces the chance of accidents involving your belongings or your property.

Whenever we carry items through shared spaces, stairwells or busy areas, high visibility clothing and appropriate footwear help our staff remain visible and stable. This is particularly important in low light conditions, in busy car parks or where there are other contractors working nearby.

Structured Risk Assessment Process

A clear risk assessment process underpins the way we plan and carry out moves at Man with Van Catford. Before work begins, we consider the specific characteristics of each job, from access and parking to the nature of the items being moved. This helps us anticipate challenges and put suitable control measures in place.

Our risk assessment process typically looks at factors such as access routes, including stairways, narrow corridors and external paths, the weight, size and fragility of items to be moved, potential trip or slip hazards, weather conditions for outdoor loading and unloading and the presence of other people in the area, such as neighbours or building users. Based on this assessment, we decide on the safest methods and equipment to use, how many people are required to complete the work safely and any additional precautions that may be needed.

On arrival, our team will take a moment to review the environment in real time, confirming that conditions match what was expected and adjusting the plan if necessary. If new hazards are identified, they are discussed with the customer and addressed before work continues. This dynamic approach helps us maintain safety standards even when circumstances change.

Protecting Your Belongings and Property

Our focus on insurance and safety is directly linked to protecting your belongings and your property. We handle items as if they were our own, using appropriate wrapping, padding and careful loading techniques. Vehicles are loaded to ensure stability, with heavier items secured first and fragile items positioned safely to avoid movement during transit.

When moving items through your home or business premises, we take care to avoid damage to walls, floors, doors and fixtures. Where appropriate, we may use protective coverings for flooring or doorways, and we always work methodically to maintain control of each item.

By combining insured operations, trained staff, proper PPE and a thorough risk assessment process, Man with Van Catford aims to deliver a service where safety and protection are built in from start to finish. This integrated approach allows us to offer a reliable, insured removal service that you can trust for moves of all sizes.